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Cadence Performance

Cadence Performance stores are local cycling hubs for every type of rider - from weekend riders to racers, beginners to seasoned pros. What started with one store in Crystal Palace has grown into a family of eight Giant locations across the South East, plus a thriving online store.


Our Locations

Crystal Palace
Guildford
Loughton

Paddock Wood
Shoreham-by-Sea
St Albans
St Paul's (London)
Twickenham

Whether you're here for your first bike or your fiftieth, you'll find expert advice, honest service and a shared love of riding.



Services Built Around Cyclists

We’ve created spaces that go far beyond retail. Every Cadence store offers a complete range of rider-focused services:

Bike Fitting
We’re proud to be one of the UK’s most trusted bike fit centres. Using Retül and STT systems, our fittings are tailored to optimise performance, comfort and injury prevention.


Our in-house sports scientists and coaching team offer:
We’re proud to be one of the UK’s most trusted bike fit centres.

- VO2 max testing

- Lactate threshold assessments
- Body composition analysis
- Blood testing

...plus fully tailored training programmes for riders of all levels.


Indoor Cycling & Classes
Our Crystal Palace studio features Wattbike-equipped indoor training, alongside regular yoga, Pilates and core strength classes to support complete rider development.


Workshop Services
Our busy workshops handle everything from tune-ups to full custom builds - we service all kinds of bikes, and always with care and precision.



What We Sell

All our stores carry the full range of Giant & Liv bikes, as well as accessories, kit and components from leading brands. Secure bike parking and a warm welcome come as standard.


Join the Team

Cadence Performance is more than just a bike shop - we’re a team of people who care about cycling and customer service in equal measure. If you’re passionate about bikes and people, we want to hear from you.

Why Work With Us
  • Competitive pay
  • Great team environment
  • Staff discounts
  • Cycle to Work scheme
  • Flexible holiday & 28 days leave
  • Commission bonuses
  • Brand training & progression



Current Opportunities

Senior Bicycle Mechanic (full-time) – Giant St Albans

Salary - £28-£30K + bonus

We are looking for someone to take over the running of our busy workshop in St Albans. Our current senior mechanic is moving to a community backed project and we wish him well. However, this creates an opportunity for someone to come in and turn this workshop into their very own well-oiled machine. The workshop operates with a senior mechanic and a store team who build bikes and undertake smaller jobs.

Ideally you will be able to say yes to the following:

  • 2 years’ experience working on bikes priced from £500 to £5000+
  • A commercial outlook
  • A friendly personality
  • Prove you can deliver excellent customer service
  • Good time management and work to a schedule
  • Enjoy working in a team!
  • Have Cytech level 2 or equivalent (or have the relevant industry experience)

Our St Albans store sells and services some incredible bikes, so the work is varied and the customers friendly and affluent. This role will suit working mechanics, good bike builders and home mechanics with high level transferable skills, looking to change career.

We need people who want to work in a relaxed, customer focused environment, whether you are already a workshop manager and fancy a change, or looking for your first senior mechanic/workshop manager role.

We think people work better when they look forward to going to work and we want everyone in our team happy and motivated so they positively engage with and impress our customers each day.

We offer competitive pay, staff discounts and incentives, training and a cycle to work scheme.

If you are interested in our St Albans Senior Mechanic role please apply via email enclosing a CV and covering letter to sam@cadenceperformance.com

Store Manager – Giant Crystal Palace (£30-£33K) + uncapped profit bonus

Our Crystal Palace store was the original flagship Cadence Performance location, and we still retain the ethos of looking after the whole cyclist. This means that alongside the usual bikes, cycling kit and workshop facilities that you see in every bike shop, we also provide Bike-fitting, Coaching, have a Wattbike and a Yoga studio, a members lounge and an independent Coffee Cart operating for weekend riders.

Are you a Store Manager looking for a new challenge, an Assist Manager on the rise, or a career changer with management experience who loves bikes? This unique Store Manager role in Crystal Palace could be the perfect fit for you. We want our Managers leading from the front. We don’t want you poring over spreadsheets and missing the conversations with bike buyers or our members. With a small team the focus has to be on customer service at all times.

You will need to show that you have the following:

  • A “Can Do” attitude.
  • Strong leadership skills
  • An ability to motivate a sales team to hit targets
  • Deliver excellent customer service.
  • Be able to communicate confidently with everyone from our founders, the MD of Giant UK through to your junior part-timers.
  • Be highly organised and meticulous.
  • Have the skills to manage everything and everyone from Bike fitters to part-time mechanics.
  • Lead the store from the shop floor and remain hands on at all times.
  • Keep the back office functioning smoothly.

The Store Manager is responsible for a team of 5-7 staff including the busy workshop, full-time Bike fitter and organising our studio instructors. The store is open Tuesday to Sunday. The Manager is expected to work one of the weekend days and ensure that the store runs smoothly for the whole working week. They will be responsible for planning their time and that of the rest of the staff in this exciting location in South London.

In return for your hard work and commitment to the position you will be paid a good salary, have entitlement to an uncapped profit related bonus scheme, cycle to work scheme and staff discount at trade+vat from day one.

If you think you have what it takes to manage Giant Crystal Palace please apply via email enclosing a CV and covering letter tomike@cadenceperformance.com.

Please send documents in PDF or Word format.




On your local high street

Crystal Palace | Guildford | Loughton | Paddock Wood | Shoreham | St Albans | St Paul's | Twickenham